Frequent Questions
Everything you need to know about Credibur's platform, integrations, and services.
Platform and Product
What types of facilities does Credibur support?
Credibur supports most structured credit facilities used in non-bank lending. This includes forward flow arrangements, SPV-based warehouse facilities, term facilities, lending funds, insurance-backed structures, and hybrid setups with multiple lenders or tranches. The platform models eligibility rules, concentration limits, covenants, borrowing base definitions, amortisation logic, and portfolio segmentation.
Which asset classes can be integrated?
Any asset with structured loan or invoice data can be ingested. This includes BNPL receivables, instalment loans, SME term loans, rental agreements, MCAs, factoring receivables, subscription portfolios, mobility financing, solar financing, and similar asset-backed products. As long as data includes identifiers, schedules or expected cash flows, borrower identifiers, and outstanding amounts, the asset class is generally supported.
Does Credibur support facilities with multiple lenders or tranches?
Yes. Credibur is built for multi-lender and multi-SPV structures. Access rights can be configured per lender or tranche. Waterfall outputs, covenant sets, and borrowing base results can be generated separately for each lender if required.
How does Credibur generate lender-grade reporting?
Reporting is produced from loan-level and repayment-level data. All calculations are transparent and reproducible. Templates are configured per lender, investor or insurer requirement. Reporting can be delivered through dashboards, files or API endpoints.
Does Credibur handle covenants and portfolio limits?
Yes. Eligibility criteria, concentration limits, covenants, and portfolio thresholds are monitored continuously. Alerts are issued when limits are approached or breached. All rules follow the definitions in the executed facility documentation.
How does Credibur support debt investors?
Credibur provides debt investors (debt funds, banks or asset managers) with a neutral and transparent view of the underlying asset pool. Investors can access dashboards that show performance, delinquency, concentrations, covenant status, and borrowing base development based on loan-level and repayment-level data. All calculations follow the definitions in the facility or note documentation. Credibur can act as calculation agent where required. Reporting can be delivered in the format required by funds, banks, insurers, or rating sensitive investors. Access rights ensure that investors see only the information relevant to their tranche or position.
What is a verification agent?
A verification agent checks that the assets behind a facility exist, are eligible and are assigned to the right lender, and that the cash the originator reports has arrived. The role sits between the originator and the lender and is paid from the waterfall. It is a standard appointment in European warehouse and ABS transactions and increasingly a condition in the facility documents. Credibur has acted as an independent verification agent in Europe since January 2026.
Does a verification agent replace an audit?
No, and only partly a pre-lend data audit. Onboarding surfaces data inconsistencies and payment mismatches, and some lenders structure that as a condition precedent with an accuracy threshold. Credibur works on data integrity and payment verification. Onsite audits, a review of the originator's financials and a view on credit underwriting are outside the role.
What is the difference between a verification agent and a calculation agent?
A calculation agent computes contractual metrics such as the borrowing base, covenant status and waterfall allocations. A verification agent checks the data behind those figures against bank accounts, documents and the originator's other facilities. Both run on the same data feed, so most lenders appoint them together, but each can be mandated alone.
Data and Integration
Which integration methods are supported?
Credibur supports two categories of integrations. The first covers asset and loan-level data such as receivables, repayment information, and borrower details. This data can be transmitted through API connections or scheduled CSV file transfers. Manual uploads are also supported to get started quickly. The second category covers bank account and payment flow data used for reconciliation and monitoring of SPVs or originators. Credibur can connect through Open Banking interfaces, EBICS, bank statement ingestion, or PSP data exports.
How long does a standard integration take?
Days, and always ahead of the legal documentation. Duration depends on data readiness, the customer's internal systems, and the number of asset classes or SPVs included.
Does Credibur validate data?
Yes. Data is validated for completeness, duplicates, structural inconsistencies, incorrect formats, and rule breaches. Validation ensures accurate reporting and prevents discrepancies in borrowing base or covenant calculations.
Can Credibur support manual uploads?
Yes. Manual uploads can be used during onboarding or as a fallback method. The same validation rules apply to both automated and manual uploads.
Backup Servicing
What is hot backup servicing?
Hot backup servicing means Credibur maintains a continuously updated copy of the portfolio and operational procedures. If the primary servicer cannot perform, Credibur can activate immediately without requiring handover periods or transitional work.
What happens during activation?
Credibur informs borrowers, initiates dunning flows, reconciles payments, and continues reporting to lenders, EIF, insurers, and other stakeholders. The objective is to keep the facility operational without interruption.
How often is portfolio data refreshed?
Data is refreshed daily or in real time depending on the agreed integration setup. The borrower and lender determine the required frequency during onboarding.
Does Credibur contact borrowers directly during activation?
Yes. All borrower communication relevant to servicing, repayments, or dunning is handled by Credibur using pre-approved templates.
Does Credibur work with collections partners?
Yes. Escalated or non-paying cases are forwarded to a licensed collections partner. Collection or legal fees are billed directly by the partner. We can work with your existing collection partner or recommend one based on your geography and asset class.
Security and Compliance
Where is data hosted?
All data is hosted in the European Union. Encryption is applied in transit and at rest. Access control follows strict role-based permissions and monitoring. Hosting in different regions (e.g., MENA) is available upon request.
Does Credibur have audit logs?
Yes. All user actions, system events, file transfers, and calculations are logged. Logs can be reviewed during audits or provided to lenders upon request.
Is Credibur ISO certified?
Credibur operates under ISO 27001 compliant controls and is progressing toward full certification. Policies, risk assessments, and technical controls are aligned with ISO standards.
Does Credibur support EIF and insurer reporting?
Yes. EIF and insurer reporting templates can be generated automatically. Metrics are calculated from underlying loan-level data to ensure accuracy.
SPV and Structuring
Can Credibur operate SPVs?
SPV, account bank and corporate services stay with licensed providers in the preferred jurisdiction. Credibur supports the operational management of SPVs around them, including monthly reporting, account reconciliation, lender communication, and coordination with accounting and regulatory partners.
Does Credibur support multiple SPVs for a single originator?
Yes. Several SPVs can be operated in parallel with separate access rights, facility rules, and reporting streams. Data can also be consolidated for management or board reporting.
Does Credibur support waterfall calculations?
Yes. Waterfalls based on seniority, triggers, and allocation rules can be configured. Outputs can be provided to lenders or used internally for reconciliation.
Can Credibur act as a calculation agent?
Yes. Credibur can perform the calculation agent function for borrowing base, eligibility tests, covenant status, waterfall allocations, advance rates, and similar contractual metrics. All calculations follow the definitions in the facility agreement. Lenders can request full transparency and reproducibility.
Does Credibur hold or move funds?
No. Credibur does not hold or move funds. SPV, account bank and corporate services stay with licensed providers.
Lender Access and Controls
How do lenders access Credibur?
Lenders receive secure accounts with role-based access rights. They can monitor dashboards, download loan tapes, and review covenant status and borrowing base results.
Can lenders download loan tapes?
Yes. Loan tapes and repayment files can be downloaded or obtained through API. Templates can be adapted to lender expectations.
Do lenders have access to live dashboards?
Yes. Lenders can monitor exposure, ageing, concentrations, delinquency, covenants, and borrowing base in real time. These dashboards are currently under further development — we are shipping new ones frequently and love getting your feedback on them.
What does the lender receive after each verification run?
Flags and the certificate go to the lender automatically, in the lender's format, daily or weekly. Each check is reported as red, amber or green, with per-account detail on request.
What happens when a check flags an issue?
A Credibur analyst reviews every alert. An alert does not stop a draw or change a figure on its own. The analyst checks it against the data, asks the originator for documents or an explanation where needed, and tells the lender what the flag means. Analysts on the lender side can call Credibur directly.
Asset Verification, Bank Accounts, and Documents
Does Credibur verify assets submitted by the originator?
Yes. Credibur performs asset-level verification using data validation, eligibility checks, concentration rules, and cross-checks against repayment information. Credibur also checks for double pledging across all facilities of an originator. This reduces the risk of ineligible assets entering the borrowing base. If a facility requires verification of physical collateral or site-based assets, Credibur can support this through trusted external partners.
Does verification happen before or after funding?
Both. Eligibility and concentration checks run on every funding package before the certificate is issued. Fraud and data quality checks run with the reporting cycle, daily or weekly.
How does Credibur detect double pledging?
The originator sends loan data for every facility it runs, including other lenders' facilities and the equity-funded book. Credibur checks across all of them. A loan that sits in two facilities at the same time is flagged in the lender's report. The lender sees that its asset is pledged elsewhere. Details of the other facility stay confidential. From inside one facility this is invisible.
Can Credibur work with bank account data?
Credibur reads collection, transaction and PSP accounts at source, read-only, through EBICS, open banking or API. Statement files are a fallback where no direct connection exists. Incoming payments are reconciled against the receivables the originator reports.
Which banks and payment providers are connected?
Stripe, Airwallex, Currencycloud, Banking Circle and Mangopay, plus all relevant European banks through EBICS and open banking. Corpay and GoCardless are in integration. Other providers on request.
What does Credibur flag in payment data?
A receivable with no payment behind it, repayments without a matching asset, outflows in unexpected currencies, payouts to accounts that were not there yesterday, and merchant payouts redirected to unrelated or related-party accounts.
Does Credibur support document storage and management?
Yes. Facility documentation, SPV contracts, borrower communication templates, and due diligence material can be stored securely within Credibur. Access rights are configurable for lenders, auditors, SPV directors, and originators.
Can Credibur validate documents provided for onboarding or reporting?
Credibur can check the presence, structure, and consistency of required documents such as loan agreements, invoices, KYC files, or insurance confirmations. Formal legal review is performed by the customer or their counsel. In a verification agent mandate, Credibur also runs spot checks on merchant contracts and loan documents, sample or full scope. The right to call for contracts on seven days' notice is written into the facility documents. A new large merchant or a tenor that does not fit triggers a request. Where an originator holds no invoices per transaction, Credibur says so and checks the payment flows instead.
How often do verification checks run?
In the cadence of your draws. Daily, including weekends, on some facilities and weekly on others. Fraud and data quality checks run with the reporting slot, on the same schedule as the rest.
Which facility types does Credibur verify?
B2B BNPL warehouses, trade receivables facilities, card receivables facilities with daily recycling, and multi-lender structures where all collections go into one account and are swept daily. In multi-lender structures Credibur verifies that what reaches the lender's SPV matches what was collected on its receivables.
Can lenders audit the checks?
Yes. Every rule is modelled in Excel first and signed off by the lender's analyst. Then it is coded. On request, Credibur walks the lender's team through the code.
What happens if the originator stops sending data?
Data delivery is a contractual undertaking in the facility documents. Late or missing data is flagged to the lender as an overdue information undertaking. Where the documents allow it, draws and recycling depend on the data arriving.
Can the backup servicer and other parties use Credibur's reports?
Yes. Reports go out by API, file or platform download in a format agreed upfront, so a backup servicer, auditor or second lender can consume the same output.
Commercial and Onboarding
How is pricing structured?
Pricing is modular and reflects facility size, number of SPVs, required reporting, and optional services such as backup servicing or calculation agent responsibilities. Please reach out to get a custom quote for your specific use case.
How long does onboarding take?
Days, and always ahead of the legal documentation. Credibur provides templates and guidance to accelerate the process.
Who appoints and who pays the verification agent?
The lender requires the role and it is written into the facility documents. Credibur contracts with the SPV, the originator commits to the data delivery, and the fee is paid from the waterfall: one monthly fee per facility. Credibur is a transaction counterparty, not a vendor of the lender.
How does setup work for a verification agent mandate?
Setup has four steps. First, a three-party call between lender, originator and Credibur. Second, the eligibility, concentration and verification rules are modelled in Excel, signed off and then coded. Third, the loan system is connected by API or file, and bank and PSP accounts are connected read-only. Fourth, document access is agreed and a test run is done on the first tape.
How long until the first verified draw?
Days, and always ahead of the legal documentation. Credibur scopes the checks to the term sheet, models them with the lender's analyst and has them running before the first draw.
Does Credibur offer combined pricing for platform and backup servicing?
Yes. Combined pricing is available for customers using both modules. This reduces operational cost and provides a more streamlined setup.
Does Credibur work with both established and emerging lenders?
Yes. Credibur works with regulated institutions, banks, funds, and experienced originators. Earlier stage lenders can be supported if data quality and internal readiness meet minimum requirements.
Which geographies does Credibur support?
Credibur primarily supports facilities and originators operating in Europe. Asset and loan-level data can be integrated regardless of the borrower's country as long as the data structure is compatible. Backup servicing, SPV services, and calculation agent responsibilities are available in the European Union and selected additional markets depending on legal and operational requirements.
